Privacy Policy

Last updated: 12 June 2026

MyLeaseCheck ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

By using our service, you consent to the practices described in this policy.

1. What we collect

To provide our lease analysis service, we collect:

• Contact details — your name and email address, so we can deliver your report.
• Your lease document — the residential tenancy agreement you upload. This may contain personal information including your address, phone number, and the names of other parties to the lease.
• Payment information — processed securely by Stripe. We do not store your card details; Stripe handles this directly. See Stripe's privacy policy at stripe.com/au/privacy.
• Optional information — any notes, agency name, or referral code you choose to provide.

2. How we use your information

We use your personal information only to:

• Analyse your lease and produce your report
• Deliver that report to your email address
• Respond to any support enquiries you send us
• Process your payment
• Calculate referral commissions, where a referral code was used

We do not use your information for any other purpose, and we do not sell, rent, or trade your personal information to anyone.

3. How we store and protect your information

Your lease and contact details are stored securely using reputable third-party services (including Google Drive for document handling and Gmail for delivery). We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, and disclosure.

We delete uploaded lease documents within 30 days of completing your report. We retain basic transaction records (such as your email and the date of purchase) only as long as necessary for tax, accounting, and legal obligations.

4. Disclosure to third parties

We only disclose your information to the third-party service providers necessary to run our service:

• Stripe — payment processing
• Google (Drive, Gmail) — secure document handling and report delivery
• Tally — form submission and file upload

Some of these providers may store data on servers located outside Australia. By using our service, you consent to this cross-border disclosure (APP 8). We take reasonable steps to ensure these providers handle your information securely.

We may also disclose your information where required or authorised by law.

5. Data breaches

We maintain a data breach response plan. If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

6. Accessing and correcting your information

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate
• Request deletion of your information (subject to our legal obligations)

To make any of these requests, email us at hello@myleasecheck.com.au and we will respond within a reasonable time.

7. Complaints

If you believe we have breached your privacy, please email hello@myleasecheck.com.au with the details. We will investigate and respond to you. If you are not satisfied with our response, you may lodge a complaint with the OAIC at oaic.gov.au or call 1300 363 992.

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date shown at the top.

9. Contact us

For any privacy questions, email hello@myleasecheck.com.au.